Customer Care

Our Live Chat feature is the easiest and fastest to way to contact us!

We are open 8AM to 10PM every day. We will do our best to respond ASAP and assist you.

You can access our live chat feature at the bottom right of the screen.

Please send any queries or questions to support@tree2me.co.uk.

We aim to respond as soon as possible. Please be sure to include a phone number so we can call if necessary.

You can find us on Facebook or Instagram!

We constantly monitor our social media channels and aim to respond as soon as possible!

We recommend keeping your tree away from any heat sources such as radiators and open fires. 

You should make sure there is always water in the stand so that the bottom of the tree doesn't seal.

We recommend checking every few days.

On our website we sell:

  • Cut Trees from 3ft to 10ft; and
  • Potted Trees from 40cm to 150.

However, we are able to supply trees up to 25ft for both indoors and outdoors. Please visit our Large Trees page to find out more.

Yes we do!

Please email matt@tree2me.co.uk for a full guide to our services and prices.

We not currently have physical stores, however we have a satisfaction guarantee! 

If you're unhappy with your Christmas tree, let us know, and we'll replace it free of charge!

We offer Christmas tree stands for all tree sizes that we sell.

We recommend the following pairing:

Small Water Holding Stand for up to 5ft trees.Medium Water Holding Stand for up to 6ft trees.Large Water Holding Stand for up to 8ft trees.Extra-Large Water Holding Stand for up to 10ft trees.

We supply Christmas trees up to 30ft for both indoor and outdoor installation. 

Please get in touch by emailing support@tree2me.co.uk to discuss your requirements and we produce a personalised quote for you. We will get back to you within 1-2 working days (normally the same working day!).

Please get in touch by emailing support@tree2me.co.uk to discuss your requirements and we produce a personalised quote for you. We will get back to you within 1-2 working days (normally the same working day!).

We offer a wide range of large trees (up to 30ft) for both indoor and outdoor installation.

We can offer the following services:

Delivery and Installation of Large Real Christmas trees.Complete decoration and lighting.Collection, removal and recycling of large trees.

ree2me offers christmas tree delivery and collection services. These services include:

  1. Free Delivery to all London postcodes.

  2. Installation and decoration.

  3. Collection and removals.

  4. Large christmas trees.

  5. Deliver to businesses.

  6. Wholesale.

Tree2me strives to provide a full end-to-end Christmas tree delivery service. Perfect for offices, grandparents, the less-abled and your busy London life. For more information about our products click here.

Yes, Tree2me.co.uk delivers to all London postcodes for FREE.

Yes! Order before 8pm for next-day delivery.

Tree2me offers next-day delivery to all London postcodes.

This year we are offering delivery from 26th November 2022 to 23rd December 2022, and the following time slots:

Day: 8.00AM to 6.00PM; and

Evening: 6.00PM to 10.00PM.

On the day of delivery you will receive an email and SMS message containing a tracking link and a estimated 2 hour time window for delivery.

Click here to check out our Trees.

Free! Tree2me offers free delivery to all London postcodes.

Order before 8pm for free next-day delivery.

Yes, Tree2me offers both the installation and decoration of trees for £19.99.

We deliver the Christmas tree in it's stand for you (or put it in your stand if you already own one), and position the Christmas tree in the house for you. We also take it out of it's netting so that all you need to do is decorate it!

For more information check out our store.

Yes, Tree2me can provide a fully comprehensive Christmas Tree Delivery, Installation and decoration service. You can sit back whilst our professional team decorate your tree using lights and decorations of your choosing.

 

Please note that lights and decorations are not included in the cost. You can purchase them from us or we use your own!

 

Please do not hesitate to contact us at support@tree2me.co.uk if you have any queries or special requests!

We supply a wide range of businesses across London, from offices to restaurants and cinemas to car show rooms, we bring the joy of Christmas to your workplace.

For special requests, bulk pricing or to discuss your individual requirements, don't hesitate to get in touch at: support@tree2me.co.uk.

However, if the special request is getting the tree delivered by Santa, we can make it happen...

We offer free delivery to all London postcodes. 

We supply a wide range of businesses across London, from offices to restaurants and cinemas to car show rooms, we bring the joy of Christmas to your workplace.

Yes, Tree2me offers a Christmas tree removal service across London. This service is not included in the price of the tree but can be ordered as an additional extra.

Tree2me is the most reliable method for Christmas tree removal across London for trees under 10 ft. All collected trees are recycled. For more information click here.

Yes, Tree2me offer collections for all London postcodes. For more information click here.

Yes, Tree2me offer collections for all London postcodes. For more information click here.

Yes, Tree2me offer collections for all London postcodes. For more information click here.

Yes, Tree2me can collect your tree from inside your home if you have ordered that service. Tree2me offers a variety of collections options for all London postcodes. 

For more information click here.

We collect between 8.30am and 9.30am each day from Jan 2 to Jan 8 2023. Please get in touch if you have a specific timeframe in mind.

Yes, we offer several wholesale solutions: 

  • Wholesale Supply: Purchase bulk Stock

  • Flexible Wholesale: For smaller stockists, we can deliver a small number of real Christmas trees regularly so that you can more easily manage your sales. Perfect for your just-in-time business model.

  • Dropshipping: Sell Real Christmas trees on your own website and leave it to us to stock and deliver your orders.

To open a trade account with us simply email wholesale@tree2me.co.uk and our friendly team can discuss your requirements with you.